Privacy Policy

At FIXI SECURITY, we value your privacy and are committed to protecting your personal data. The privacy and security of our users’ information are critical to our operations. This Privacy Policy explains how we collect, use, and safeguard data when users interact with us via LinkedIn or related platforms. It outlines the types of information collected, the purposes for which it is used, and the measures we implement to ensure its protection. By engaging with us on LinkedIn, users agree to the practices described in this policy.

What is Confidential Information?

Confidential Information refers to any non-public data that we collect, process, or receive during interactions with you, including:

  • Personal Information: Data that identifies or can be used to identify you, such as your name, email, phone number, or job title.
  • Business Information: Proprietary details about your organization, its operations, or its cybersecurity requirements.
  • Communication Details: Content shared via direct messages, inquiries, or collaborations.
  • Usage Data: Behavioral information gathered during your interactions with our content, ads, or services.

We ensure that all collected confidential information is protected and used only for legitimate business purposes.

Information We Collect

Information Provided by Users

We collect personal details that users provide voluntarily through direct engagement with our services. Common scenarios include:

  • Account Sign-Ups: Users may provide details like name, company name, email address, and job title when registering for services or events.
  • Forms and Inquiries: Information submitted through forms, messages, or queries seeking more details about our offerings.
  • Subscription Services: Contact details shared during newsletter sign-ups or promotional event registrations.
  • Transaction Information: Billing and payment details for purchasing our services, which are processed securely through trusted payment systems.

This data enables us to establish communication and deliver services tailored to the needs of our users.

Automatically Collected Information

When users interact with our LinkedIn page or other digital platforms, certain information is collected automatically to optimize user experience and track engagement. This includes:

  • Usage Data: Information such as IP address, browser type, operating system, session duration, and page navigation history.
  • Cookies and Tracking Technologies: Data from cookies, pixels, and similar tools that provide insights into user preferences, facilitate smoother interactions, and improve targeted advertising.

Third-Party Data Sources

We may also gather information from third-party platforms, including LinkedIn. Such data collection occurs when users engage with advertisements, content, or public profiles. Publicly available LinkedIn information, such as professional titles or company affiliations, may also be analyzed for marketing or service delivery purposes.

Purpose of Data Collection

The primary purpose of collecting user data is to enhance the overall quality and relevance of our services. Collected data supports various operational and strategic objectives, including:

  • Service Delivery: Providing tailored cybersecurity solutions aligned with the specific needs of users or their organizations.
  • Enhancing User Experience: Analyzing behavioral data to improve our LinkedIn content, website functionality, and customer service processes.
  • Targeted Communication: Sending personalized newsletters, cybersecurity updates, or promotional content relevant to the user’s professional interests.
  • Marketing Campaign Optimization: Utilizing analytics to ensure that advertisements and marketing campaigns are impactful and reach the right audience.
  • Compliance and Legal Requirements: Fulfilling obligations under applicable laws, regulations, or agreements.

We ensure that data is only used for the stated purposes and respects user privacy throughout the process.

Cookies and Tracking Technologies

Cookies and similar tracking technologies play a crucial role in delivering a seamless digital experience to users. We use these technologies to:

  • Improve Navigation: Enhance the usability and performance of our LinkedIn content and website.
  • Understand User Behavior: Analyze traffic patterns, user preferences, and engagement metrics to deliver relevant content.
  • Facilitate Targeted Advertising: Personalize advertisements based on user interests and online activity.

Users can manage or disable cookies through their browser settings. However, doing so may affect the functionality and accessibility of certain services.

Data Retention Policy

We retain user data for as long as necessary to achieve the objectives outlined in this Privacy Policy. Factors influencing data retention periods include:

  • Service Requirements: Data needed to provide ongoing cybersecurity services or complete business engagements.
  • Legal and Compliance Obligations: Information retained to fulfill regulatory requirements or resolve disputes.
  • Business Necessity: Usage data retained for internal analytics and improvement purposes.

We ensure secure deletion or anonymization to protect user privacy, if data is no longer required.

User Privacy Rights

We acknowledge and uphold the privacy rights of users, which may vary depending on their geographic location. Common rights include:

  • Right to Access: Users can request details about the data FIXI SECURITY has collected and processed.
  • Right to Rectification: Users may request corrections to inaccurate or incomplete information.
  • Right to Deletion: Users can request the removal of their personal data from FIXI SECURITY’s systems.
  • Right to Restrict Processing: Users can object to or limit how their data is used in specific scenarios.
  • Right to Withdraw Consent: Users may revoke consent for data collection or processing activities.

To exercise these rights, users can contact FIXI SECURITY via the email address provided in this policy.

Additional Rights for European Users

If you are in the EEA, UK, or Switzerland, you may have additional rights, including access, correction, deletion, and data portability. You can also object to processing or withdraw consent. Contact us to exercise these rights.

International Data Transfers: Your data may be processed in countries with different privacy laws. If you are in the EEA, UK, or Switzerland, we ensure appropriate safeguards such as standard contractual clauses.

Data Retention: We retain personal data only as long as necessary for our purposes or to comply with legal obligations.

Security: We implement reasonable security measures to protect your data. However, no method is entirely secure. If you suspect a data breach, contact us immediately.

Minors: We do not knowingly collect data from minors. Contact us if you believe we have unintentionally collected such data.

Sensitive Information: We request that you do not send sensitive personal information (e.g., financial details, health data).

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: services@fixisecurity.com

Address: Hanuman Nagar, Kali Mandir Road, Kankarbagh, Patna - 800026

We are committed to addressing user concerns promptly and transparently while maintaining the highest standards of data privacy and protection.